There are a few ways to make sure your app is always working!

How to solve technical issues with the Solitaire Royale app:

  • Check your internet connection. Solitaire Royale requires a stable Wi-Fi or mobile data plan to work.
  • Double-check your device operating system. Solitaire Royale runs best on iOS 10.3 or newer.
  • Make sure your Solitaire Royale app is updated to the newest version. See instructions for how to update your Solitaire Royale app here.
  • Uninstall and then reinstall your Solitaire Royale app from your device. All your information will stay safe during this process.

Following these steps will solve 99% of technical issues!

If you still need help, please submit a request and include the following:

  • a detailed description of the issue
  • screenshots (or better yet video) of the issue (if applicable)
  • your game version, and device info (Device and iOS version)

We look forward to getting you back in the game!