
General
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Is Bingo Stars Legal?
Yes, Bingo Stars is legal. Our game is not categorized as gambling since the results of our tournaments are determined by the players' skill...
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Can I play for free?
Yes. If you prefer to play for free, you can visit us daily to gather free tokens and indulge in playing our token tournaments without any l...
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Who is eligible to play cash tournaments?
Cash Tournaments are available to all players where cash gameplay is permitted and are over the age of 18.Please note that Location Services...
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Can I play cash tournaments in my location?
Our cash Tournaments are available in the United States.Unfortunately, some states in the US do not support Cash Tournaments.As such, we do ...
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What information should I provide in my message to the support team?
When reaching out to the Support team, please provide as much detail as you can about your issue. Your description helps our team address yo...
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How do I turn on/off push notifications
To make sure you never miss out on new content and fun activities, simply follow the steps below on how to turn your notifications on for Bi...
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When should I update the app?
We're always trying to enhance your gaming experience, and therefore, we regularly introduce updates to Bingo Stars.These updates include bu...
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How do I turn off the sound off in the game?
To turn off the sound:Tap on the menu button in the top right of your game Tap on “Settings: You can choose to turn off the sound, the music...
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How do I take a screenshot?
For iPhone Players:If you are using an iPhone 14 or above:Press the side button and the volume up button at the same time. If you are using...
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What devices can I use to play Bingo Stars?
Bingo Stars can be played on most iOS devices running iOS 10.3 or newer.In order to have the best experience with Bingo Stars, you will also...
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How do I update my Bingo Stars Game?
Updating your Bingo Stars app only takes a minute and will keep it running smoothly!Steps to update your Bingo Stars app:Unlock your Apple/i...
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I have a different issue?
There are a few ways to make sure your app is always working!How to solve technical issues with the Bingo Stars app:Check your internet conn...
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I Can't Request Help From My Team
A lot of our users have reported an issue where they are unable to request help or funds from their teammates. This bug has caused a lot of ...
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I cant make a Credit Card or Apple Pay Purchase.
We had some outage issues with our payment processor that started today (12/1) around 12:40pm pst that stopped our users from making purchas...